Once we've completed your song/track, we will email you a clip of approx 30 seconds for you to listen to. If you're happy with the clip simply email us and let us know, then we'll send you the complete track. Should you not be satisfied, we'll make adjustments upto a max of 2 times. Failing subsequent satisfaction, we will return your unedited files and issue you with a full refund. That's our satisfaction guarantee. We can't be fairer than that, from an independent record label to an independent artist, band or group.